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Always here when you need us

From fast fixes to personal and business advice, we’re always easy to reach

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  • Chat with a Beem advisor

    Book a virtual appointment that works with your schedule. It’s quick, secure, and 100% human.

    Book a chat
  • Meet us in person

    With 66+ branches across BC, you’re never far from friendly, face-to-face support.

    Find a branch

Call Beem Member Connect

Got a question about your Beem account or services? Real people. Real answers. No phone tag.

Lower Mainland and Fraser Valley

Interior, Peace and Northern Rockies

Hours of operation

  • Mon–Fri: 7:00am–7:00pm
  • Sat: 8:00am–4:00pm
  • Sun: Closed

Call our Beem partners

For help with credit cards, investments, or insurance, contact our trusted partners directly.

24/7 Collabria credit card support

Qtrade Guided Portfolio inquiries

Qtrade Direct Investing inquiries

General Qtrade client support

General Insurance services

Life & Health Insurance services

CUMIS Loan Insurance services

Intact Insurance

Have us reach out

We’re all ears. Tell us what you need, and we’ll be in touch, on your time.

Calendar Holiday

2025 holiday hours

Lost or stolen card?

  • Beem debit cards

    Notify the claims administrator within 90 days from the date it 
was lost, stolen, or damaged.

  • Beem credit cards

    To report a lost, stolen credit card 
or unauthorized transactions get in touch immediately. Available 24/7.

  • Turn your Collabria credit card off

    Turning off your credit card prevents any further transactions. Login to CardWise to turn your card off.

Become a member

Ready to join the Beem family? Let’s get started with a quick chat at a time and place that works for you.